Covid-19 Response2021-04-11T22:18:07+00:00

by staying 2 metres apart, and wash or sanitise your hands often

Respect social distancing

The NHS does not ask for personal details

Donations to support the Hour Community’s work in this time of exceptional need can be made on their website


England is still in a national lockdown. You must observe the rule of six, or the two households limit when you go out, and follow the rules in this guidance.


Download the new app to protect yourself and your family
The app will help you to understand and manage your personal risk and reduce the spread of Coronavirus. The more people who use it, the more effective it will be.

For more info CLICK HERE


The risk of infection in Fram is currently very low
Let’s keep it that way by contributing to research

The aim of the Fram Covid 19 Response team is to minimise the risk of infection in the town. You can help build a picture of the risk locally by joining the Covid Symptom Study.

Millions of people have signed up to the app, 3,531 in the Suffolk Coastal area. The study, at King’s College London, is building a picture of infection and symptoms across the country and has been accurately predicting the UK’s new hot spots. In the fight against Coronavirus reliable information is key.

  • It only takes a minute each day, reporting your symptoms even if you feel well
  • It will help the scientists to track how fast the virus is spreading in our area.

You can view the COVID Symptom Study results, the maps, and research at: C-19 Symptom Study. To join the study, download the C-19 app on your smart phone or tablet.  A message will be sent each day to remind you to record any symptoms.

It’s voluntary – but the more people who sign up, the better the picture. Over 3000 people in Suffolk Costal have joined so far.


The most recent Covid-19 Statistics for the Framlingham area (updated weekly)


Covid-19 Useful Information

For info on the Government rules for Lockdown CLICK HERE

“wash hands, cover face, make space” – the virus is now much more infectious. Keep safe by following the Social Distancing guidance:
This means you must:
Wear your mask properly – cover your nose and mouth
wash your hands regularly
Keep your distance if you go out (2 metres apart where possible)
Stay at home if you or anyone in your household has symptoms
report your symptoms and get tested
Self isolating and you need help?

Assistance is available:
From the Hour Community – phone: 01728 440551
From your Neighbourhood Cocoon Volunteer – phone: 01728 720183

Vaccines are being co-ordinated by the NHS centrally, and they will contact you to arrange an appointment. There are a number of special vaccination centres nearby to which you will be directed according to the supply of vaccines. Hour Community will help those in need of transport.
The surgery does not know when people will get their injection, so please help the NHS do not call them for a vaccination appointment.

See more at the Suffolk vaccine website: https://sneevaccine.org.uk
For further info: https://eput.nhs.uk/news-events/coronavirus/coronavirus-vaccine/

The Suffolk Coastal Debt Centre has been helping people out of debt for over a year. This service is especially important now with so many being laid off work as the furlough ends – a local team supports people throughout their journey to becoming debt free.
Contact them at: 0800 328 0006 or https://capuk.org/

For more info CLICK HERE

The app will help you to understand and manage your personal risk and reduce the spread of Coronavirus. The more people who use it, the more effective it will be.

For more info CLICK HERE

Stay up to date by viewing and downloading the very latest Framlingham Town Council newsletter and the most recent edition of the ‘Fram at Home’ magazine by CLICKING HERE

We must all play our part and report symptoms
There is plenty of capacity and everyone with symptoms is eligible, so please:

Recovering from the virus? NHS advice on caring for continuing symptoms: CLICK HERE

The Fram Covid-19 Response Team is still here to support the community, and all who need to self-isolate

The Town Council have prepared a plan to provide a town-wide response to Covid-19 in Framlingham. Our objective is to put in place structures to support the community over the coming months.

Covid-19 Useful Numbers & Links

PHONE – 999

NHS online advice – https://111.nhs.uk
Framlingham Medical Practice website: www.framlinghamsurgery.co.uk
Telephone appointments – phone: 01728 723627
Repeat prescriptions – download the NHS app
Or if that is not possible email: IESCCG.framlingham-dispensary@nhs.net

Phone the residents Care Provider first to see what backup they have
If that fails contact Customer First at Suffolk County Council
Email: customer.first@suffolk.gov.uk
Only phone if it is a social care crisis:
For adults, call: 0800 917 1109
For children, call: 0808 800 4005
(not the Hour Community)

Offer a telephone service to any families who are struggling with the social isolation brought about by COVID19.
07920 088660 / 07880 149865

Framlingham based: Worry Tree Group – 01728 440533
Suffolk based: PACT (Parents and Carers Together) – www.parentsandcarerstogether.co.uk
National Domestic Violence
24-Hour Helpline: 0808 200 0247

For everyday meals on wheels
Phone: Aspect Living – 01473 749927

If you are isolating and need food or medicine to be delivered locally, or any transport to the doctors surgery, or the hospital
Phone: Hour Community – 01728 440511
TitleDescriptionDate addedDownload
Shopping-Delivery-Payments 16-11-2020
Response-Map 16-11-2020
Neighbour-Volunteer-Full-Guide 16-11-2020
MonthlyCovidStats-21-04-30 04-05-2021
Lockdown-Keep-Safe 16-11-2020
LATEST LOCAL COVID-19 STATISTICS The most recent Covid-19 Statistics for the Framlingham area (updated weekly)04-04-2021
Hour Community Guide Click to download the Hour Community Guide (PDF Download)16-11-2020
Helpful-Contact-Info 16-11-2020
Help-For-Debt 16-11-2020
Framlingham-Covid19-Response-Plan 16-11-2020
Cocoon-Coordinators 16-11-2020
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